Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi.I currently have an EE Full Fibre Gigabit account and would like to add a SIM Only Unlimited Essentials to the account,However when trying to add the mobile plan to my account I'm met with an "Your account's closed" error.I had a SIM plan with EE ...
Website after login and app login just goes round and round. I would suggest not paying shareholders this month and get a good website up and running, instead.Tried getting in touch, but the message people cannot fix it, they just try a new EE id......
I am wanting to upgrade but when I have chosen a phone I want it is not giving me the option of the tariff. It is just saying there isn’t any plans available for the device
I have been able to download inside allowance calls and texts but cannot see anywhere where this can be found for past months. Is the information available anywhere from EE for historical calls and texts?
I have an additional line on my EE account, which is my partner’s SIM card. At the moment, she can only access her account details (e.g. usage, allowances, etc.) by logging in through my “My EE” account using my username and password.i would like to ...
I have a really peculiar issue where my billing address and postal address for my EE account are showing my current address. But whenever I attempt to view the broadband service status in my area, or whenever I try to book an upgrade, it shows a comp...
Refund
HI THERE When setting up or rather I should say when attempting to link my accounts, I get through the e tire process until a stop screen appears with a "given name" error message, saying that I must call 150 and quote the error message given name is...
My date of birth is the wrnd month on the ee app, but the tech guys say they have the correct one, I can't change it on the app, and if it can't be changed I can't link my account and view my bills etc. Help!!!
Just joined EE a few days ago so far been ok on the broadband part Been trying to check my bill on the website and app but all i'm getting is Sorry, something's gone wrong Please refresh the page or have another go later when we've fixed things. Is t...
