Website and App not logging in and working?

[Cazmcelroy89]

Hi, 

Has anyone experienced not being able to log in onto the app and the website?? I cant view bills or anything. Trying to add a device onto my account but advising to "try again". Tried on mobile and laptop??

[Linzi_H · Accepted solution]

Hi @Cazmcelroy89 

Welcome to the Community.

If you've already registered for an online account but are unable to log in successfully, please try to reset your password. 

If you're still no further forward after trying this and seeing errors, reach out to our team so they can help you regain access.

Linzi