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Linking my business phone number

RamyRASoftware
Visitor

‎11-09-2025 06:59 AM

I have recently purchased a new phone contract with EE Business but I have two main issues:
1- I can't link the number to the account and it keeps telling me "Something went wrong" after I put in the PIN for the number

2- For some reason Whatsapp is rejecting the number and won't create an account with it.

 

Can I please get support on the above two urgently as I really need to be able to access my billing and to setup whatsapp for my business.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎11-09-2025 07:11 AM

@RamyRASoftware  On the first issue you’ll need to speak with customer support.  

The 2nd issue could be the number is already associate with a WhatsApp account because phone numbers do get recycled.    But what is the actual error message ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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