EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Device not found when linking

Hi in trying to link my Phone to my ee account so I can view billing etc. I put the phone number in and it says no device found but I've been using this since the start of my contract for calls etc so defo connected . Really unsure what to do as I ca...

App Update.

Hey, does anyone know when the App update will be complete.?

Good

Wokingham

Resolved! I want to access my bills for the last 12 months but can’t see how

EE blocking non-mobile users from logging-in?!

Urgent question for EE supportI am a broadband customer. I currently have 2FA turned off, and can not use 2FA via SMS. I do not have a mobile device and my landline number no longer converts SMS to speech for 2FA. The last couple of times I have logg...

Resolved! Remove number from account

Hi there I have a device and number on my account that has almost been paid off at end of this month. The person I got the device for let me down and didn’t make me payments and I ended up paying the whole 2 years. I contacted EE regarding cancellati...

Resolved! Contact number in profile.

The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...

business website not working

They don’t want us to use the website they want us to us their app. I agree completely, I have never seen a business website so messed up as ee. I was just looking into getting broadband with them and their entire website was down.

Resolved! Cant link my business phone, and cant redeem MS365 voucher

I've tried multiple times to link my business phone to my online account, and it fails every time. I have phoned EE support and just get told they're aware of this issue.However, I am now trying to redeem my Microsoft 365 perk, which also does not wo...