Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I can’t change my payment information. My app looks like it has changed to the web version and I can’t change my payment information for days now
Live in Sy10. July and august both saw my mobile broadband and 5 g mobile reception being constantly down. What is going on? September was a bit less unstable, but now we are early in october and back to both dropping all day and into the late e...
How convenient that ee updates the app when I go to gift my data at the start of my data reset. Especially after all the problems I’ve been having over the past several months in gifting data.
Starting a Megathread for the My EE App Outage/maintenance currently happening (19-9-23)
The my EE app is still down on my phone but the my EE app is working on my tablet
Hi, when the maintenance is done?
Hi,Hi all,I just switched from EE contract to PAYG few days ago. My number disappeared from my EE app and online account and I am not able to re-link it. I tried to make a new account but again I am still not able to link it to my EE account. I tried...
Is anyone else having problems with the online app. It keeps saying sorry we're having problems. I just want to check my bill
