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Roaming abroad

Layla07
Visitor

‎19-08-2025 03:34 AM

Is my contract free roaming abroad in Italy 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-08-2025 08:23 AM

@Layla07  What does your EE account say ?  This public forum has no access to your account and doesn’t know what tariff your is.  you could call customer support to ask.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Alex_H
EE Community Support Team

‎19-08-2025 09:25 AM

Hi @Layla07,

Welcome to the EE Community

Have you tried logging in via the Roaming costs page to check on your plan costs? Or logging into the app and going to Manage> Roaming.

To be able to help advise we would need to know your plan name and the start date of your plan to know whether you may have EU roaming included or not, this information can be found in the plan section of the app or website if you are not sure. 

Alex