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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8975 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22861 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 485110 Views
  • 0 replies
  • 12 Helpful

Incompetence of EE and losing the will to live

Has anyone else experienced the feeling that EE are not listening are just can’t get it together? I must have called advisors over 17 times now and yet through no fault of mine they cancelled my new account/subscription and then made another account ...

Don69 by Investigator
  • 435 Views
  • 2 replies
  • 0 Helpful

Cant login in to account

Cant seem to login  to my account,tryed everywhere,mobile,desktop just keeps comming up with this error,anyone know what it is 

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tonz1234 by Explorer
  • 367 Views
  • 4 replies
  • 0 Helpful

Useless customer service.

In Canada app not  working, under maintenance customer service closed kids with no data so I can’t keep a location for them and I can’t transfer/gift data absolutely terrible. anyone help?