cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to login

shafaqatkhan
Investigator
Investigator

I cant login to account 

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@shafaqatkhan  But you’ve logged in here.  It’s the same info. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

I am experiencing login issues with both the EE app and the website. For your reference, I have attached screenshots of the error messages I encounter when attempting to log in.

IMG_2011.png

IMG_2010.png

IMG_2009.png

@shafaqatkhan , if you are having log in issues with the app and website, I would suggest ringing customer service and ask them to refresh your account, make sure that you have the latest app.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.