EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! I would like to turn off content locker

EE App

My EE app keeps saying sorry there’s a problem when I try and log in is anyone else having this issue?

‘Message us’ is not available in the app

hi, I was trying use the message us service in the app and it’s not showing, has this service been removed?

Resolved! ee app and website suggestion

I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two f...

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Resolved! Notification problem my wife gets this Notification EE is active you are helping

My wife gets this annoying notification EE is active you are helping us improve your network ee may log but can't stop it recurring how can she stop it

Resolved! Unable to empty my basket

Is anyone any further forward on how to empty your basket on ee? Even tech support are baffled. Rather frustrating as I can’t delete the items that I don’t want?

Resolved! account

Can an account be deleted if it is no longer used, as the Sims that were on it no longer exists, and I set up a new account with new Sims. So one account just sits there doing nothing

Broadband link failure

Hi,I've recently been switched over to EE from BT with my latest broadband contract and was told this would be a seamless transition. However, I am unable to 'link' my broadband to my EE account and hence cannot access my bills. I called the IT helpl...

Resolved! Create separate login for EE community (from EE Account login) keeping User Name

I’m a new EE SIM-only customer who accessed and joined the EE Community via a link in the EE App, and created my user name. I have saved community.ee.co.uk to my iPhone 16 Pro Home Screen and would like to access it directly using the same email add...