Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
It says that I have data but it doesn't work
Same issue for me and once I select Manage numbers it shows this:So I assume this can't be changed by yourself.It is very weird as I have been the account holder and payer for years, in fact I can view and pay bills, view the usage, buy adds-on, but ...
There seems to be a problem with the EE app. When I am trying to get some information about roaming charges abroad, once I have put the destination in I can not get any further in the app, there is no DONE or NEXT button to press.
It's not cleare where to find: Menu > Manage Device > Ensure Calling Abroad... 1. The "Menu" to select 22. "Manage Device" to select "Ensure Calling Abroad" Even when searching for it so frustrating! Please could you explain step by step ! Thanks !!
EE you are making this so DIFFICULT with this CONTENT LOCK. I get its for kids safety. But **bleep** make it easier to do. My details are RIGHT but all I'm served with is a error message.So then i have to call you? This isn't a thing i should have to...
Hi When I try to change my settings in the app it tells me I need the bill payers permission. I am the bill payer and can't see a way of altering the settings. Can anyone advise please.
Tring to join ee airtime rewards but keeps saying unauthorised
Hi there,Checking the rates for iphone 15 pro, discovered the O2 is offering cheaper rates with immediate availebilities unlike with EE, have to wait for 3weeks delivery!?
