Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It good company better than other
Same issue here. I can’t login to my app. I can log in online but can’t access my bill.
My phone was stolen on 06/04/24 later half an hour I reported to the police for resolving my issues nothing was really helpful. Later on, I contacted the bank a couoleof times for resolving my problems again nothing done. After few weeks on went on h...
Hi I am forgate my PIN number
I can only see my main mobile account on the EE app, the dropdown is not there to switch to managing my watch and mobile wifi accounts… I hope this issue is sorted soon it’s most annoying
i need add new pay as you go sim into my account
It is taking me 2/3 goes to log into the app then it won’t let me see any account details, bills, gift data or buy add ons.I’m out of data now and can’t gift through my other phone as I always do. I can’t pay my flexi plan as I pay by card through th...
Is anyone else struggling with the website for the last few weeks? I need to upgrade online because I have a friends and family code to use which only works online. But the website is CONSTANTLY crashing. It’s been weeks now - it’s not even accepting...
