Hi all,
I’m new to the forum.
For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.
When I try to login I get an error saying something went wrong. This happens on my laptop and also safari and the app.
i have rang EE numerous times and they keep saying we will raise a ticket and come back to you in a few days, and guess what, they don’t.
Last chap I spoke to said the same, gave me his email so I could send a screen shot and told me 10 working days. As soon as the phone was put down I received a text saying complaint closed. I have emailed him saying it’s now 28 days and still nothing, and guess what, no reply again.
I am at the end of my tether and any advice is welcomed. I have tried to reset my password numerous times and this doesn’t work
