Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Has anyone tried to change their password on the appallingly poor EE website? It has taken me an hour to get the right link to do so.The EE website is top the list for uselessness, being unfriendly and unnecessarily complicated. Shame on you EE.
I am trying to see my plan, subscriptions etc. On the app of EE, but no information displayed. I am a new customer and bought this morning a plan but not sure what I have chosen and when is the payment scheduled. No EE agent available on 150 number o...
So I have seen a great Sim only deal I would like to add to my existing account. The deal is 5gb, Unlimited Min and Texts for £9 per month. This is with the existing customer deal when adding a new line to your account. So for existing customers.I se...
The EE app is not working. I cannot see my accounts and it has been saying try again later for the last few days. We were on the phone with BT about our landline and.she could see our EE accounts for our mobiles. She updated them. We tried to see our...
I’ve been trying to login on the app and on the web for about a week to view my bills etc and can’t get access on any, anyone know why or what could be causing this.
EE did not make a system status because there are not smart enough to make it. EE develops can you please make the system status please
Getting a little tired of EE. It seems they are very good yes people, all talk etc. My service was nearly cancelled, so I had to call in to ask why. apparently they were sorting stuff out back end but failed to let me know. My online account is set u...
im sick of going round in a loop. live chat never workspay a bill and it goes on a different number EE please sort this app out its horrendous
I cannot link my phone to my account; which seems to be an ongoing problem - is this likely to get fixed/
