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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 599894 Views
  • 0 replies
  • 12 Helpful

Resolved! MyEE account closed

Hello,I have just bought a eSim Plan today i went to MyEE account and it says it has been closed? can i have some help please  

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ismael2 by Explorer
  • 6250 Views
  • 16 replies
  • 7 Helpful

Cant Access my account via APP or Website

What on earth is going on here? I have seen so many posts saying the same thing! I can not access my app or online account AT ALL. Yes I have called support several times to no avail as I get told its an issue, I have tried everything like deleting a...

Resolved! We can't load this right now

I have had EE mobile for some years and there was never a problem logging in.  Since migrating from BT Broadband to EE broadband the app no longer works; I get a message 'Sorry there seems to be a problem'.  I have uninstalled the app and reloaded it...

Not helpful

I want to pause my network.. first time I was going to try this **** sake

Von71 by Visitor
  • 405 Views
  • 2 replies
  • 2 Helpful

Resolved! Kicked out of live chat

I was in the process of adding a phone to my contract but I have been removed from the chat. I now don’t have the ability to live chat and I keep getting PIN codes through text message to try and reconnect. 

Jcousins by Visitor
  • 467 Views
  • 1 replies
  • 4 Helpful