Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Just tried to log in to app but it says it is offline for 'improvements'. Same for the website. I need to check my balance and top up - I think my balance is zero but not sure. I am not in the UK so therefore I can't call or text 150 to top up or get...
I have just placed a new sim in my phone but keeping my old number but it will not send a passcode to my number to allow me to link devices - any ideas ?
Hi there,I need to update my new address on ee website account. I don't have the option to change my new address as you have said I have gone to Plans and subscription but there is no address option. Why is that? What shall I do please?Thank you,Clau...
I have been using EE service for over 2 years and I would like to my EE account and billing. When I tried to login in and link to EE product, it said “We have to stop here” after the 4 digital code generated. Now I am thinking to switch another provi...
Hello the UK'S biggest network?!?!?!?!?!?! Nobody ever answers the phone! Been on hold for well over an hour yet again!
Good day all I’ve spent 6 hours in the last 2 days trying to purchase a subscription on the EE app. I have £10 credit but every time I click confirm on the subscription using credit I get an error message. I then went to my profile and see my mobile ...
