Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, my contract finished a few months ago and now if I wish to add my number to my wife's account, do I have to close my account or anything else? Or maybe EE will do everything for us.
App not working and hasn't been for months despite keeping phone and apps up to date with latest software.Can't access or via my bills. Can't see available upgrades. Website is exactly the same.Contacted customer services over a week ago and still no...
I've been trying to upgrade my phone but everytime I try to upgrade online or on the app it does nothing ! Anyone else having this issue if I'm a none client it let's me but as soon as I log in it gives me nothing, anyone else got this issue ?
EE website and App login. Absolutely rubbish. Been constantly intouch with EE only to be told wait between 5 minutes and 7 days still not able to login. How the he'll are we supposed to see our bills, usage Invoices etc. Enough is enough now sick of ...
When I log in to the app, I can not get a menu to come up. I can't manage my account.
I have been trying to get a sim-only deal as a new customer. I signed up for an account however, when I click on shop to purchase a sim only deal I get redirected to the following page. I have tried to purchase a sim-only deal without signing up fo...
Please tell me how to turn off my safe search before I leave an go to another network
I have had to set up a new email to see my new EE Broadband.. this required deleting existing EE app and starting a new one...however I cannot now see my phones ?? It will not let me link to new app says existing application exists...This is gettin...
