Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Once again the EE site is shocking. I try to login and get the page below which is hopeless. I have tried clearing history, using different browsers, used a Mac and Windows, iPad, and iPhone and nothing works. It has been like this for a few days. E...
Hopefully I could get some help here with someone looking in to this for me. I received my SIM card on the 28th when trying to link it wasn’t working. I phoned up today and the person on the call said they have fixed it. When logging in I didn’t see ...
when I try to log in on the app. It says “there has been a technical error, visit the website”when I try to log in via the website. It says “this is not available right now” call us when I try to call it goes through a stupid text verification system...
I'm using the Safari browser on a Mac desktop computer to access my EE account. My user Profile page is showing no information at all but I can see all my profile information if I log in using Firefox. Does anyone have any ideas as to what might be g...
1. I HAVE HAD TO CONTACT EE TECH SUPPORT REGARDING EE BLOCKING MY ACCOUNT NEARLY EVERY DAY. YESTERDAY I WAS TOLD WHAT TYpE OF PASSWORD TO WRITE. I HAVE NEVEr HAD A UTILITY COMPANY GIVE ME AN INTERFACE REGARDING PASSWORDS.2. WHEN I WAS ABLE LOG...
I don't seem to have a live chat option in the help section anymore? I'm a contract customer and I've used the option before? I've uninstalled and reinstalled the app, but still nothing but the call us option
We're unable to retrieve your account details right now Log out and then log in keeps popping up when i try to log in on website, when i try on the app it says sorry there seems to be a problem try logging in on the website. It allows me to actually ...
I have been trying to access my bill for a few days now and am having no success on either the app or website. I keep getting a pop up message saying ‘sorry something gone wrong. Please refresh or have another go later when we’ve fixed things’ howeve...
How do I turn of convcent lock
Sheetal
