Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Firstly I login. Then everytime I click an upgrade button on various pages on the app or website with different browsers, it takes me from that page such as ee.co.uk/shop/mobile/upgrade to ee.co.uk/what-do-you-want-to-do-today which is just a blank p...
So once again it appears that the EE system can not be used to manage my business phones. When I finally got logged on, which was a nightmare in itself, it will show me the phones on the account, their current data usage, but nothing else.Addons - it...
Months now and we still cannot access our bills either online or via the app. We are a small corporate with 10 handsets.Hopeless - hours now waiting to speak to someone who can sends us a link so we can see our bills. How can such a big tech company ...
Hello,I'm having trouble logging into my the EE app. I have to enter a passcode sent to my email, which I can do, and then a passcode sent to my phone number, but that passcode never comes through. My face ID has stopped working, so I can't access it...
Can anyone help with resetting my pin as the App doesn't recognise it for some reason. Thanks!
Logged into the account, but unable to print off the EE bills,
good evening, I want to ask if anyone knows why I can no longer contact the EE team on chat????
There are multiple reports in this forum of people not being able to access or download their invoices from the EE website.Most of them seem to have a response about clearing cookies and/or cache, trying a different browser and asking if error messag...
I’ve been trying to get into the help section of my app for days now and just get the spinning dots of doom. Any advice?
Trying to login to my ee account via their website on a laptop. As soon as you click manage your account and request any info it just says " This service isn't working right now". Everytime I visit this website something doesn't work. Why are you st...
