Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hello, im trying to upgrade my contract on the website, due to difficult hearing. One thread told me to message UP to 150, which did not work so now im attempting to use the website.im logged in, but it says “login to upgrade” no matter how many time...
I need to activate please
They appear in red on the app but I can’t find them anywhere when I open the app?
Good
I get the email saying my bill is ready to view and I click the link that says click here to see your bill and it takes me to this website with not a single bill visible anywhere, useless instructions that don't even work and no way find my bill or m...
Hi you promised me for good internet but we can’t even see youtube ??
Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought ...
I have received a text message for weeks now since upgrading saying a device agreement document is now available. Log in to view. I cannot for the life in me find this document anywhere. Any help appreciated.
