Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I can't log into my account for the second month. I contacted the service shop twice, called 150, but no one can do anything.
EE Fix your website. Its getting anoying when pages fail to load. This is not a problem my end its your end so dont need, do this to your settings.
Hi, I was trying to add my device to my ee account so I could top it up digitally. But when i tried to do this, it said my device was already linked to an account. And i do not remember doing this? Can someone please help ?
I’m getting nowhere. For months I have been unable to access my account online or via the app. Despite multiple calls to EE, a rebuild of the account (they appear to have multiple accounts for me for some reason), and promises (they never get back in...
I just linked my EE Sim to my account and when I go on the website it shows my data usage etc. but when I go on the app, it’s not showing, do I have to wait a couple hours for it to update on the app or something?
Anyone else unable to pay their bill via the app or we website. I have been trying since Friday to do this and still can’t!!
EE ID has passport or DLI scanned DL, front page is done then it says scan back side and boom it is hanged, I tried 9 times in last 3 days because after 3 attempts it will block you for 24 hours, is there any email address I can send DL to have EE ID...
I'm new to ee and I'm trying to set up my app but I can't even log on, it say there is an error and to try again ?????
Trying to move my wife from BT to EE and we get to the About You screen and it's comes up with an error message 'Please enter your email address, Not a valid email address' but there isn't anywhere to enter an email address on the screen and it says ...
