Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is EE app and website is down now?
I tried to check the date for my bill but I can’t get login how long with the re website and app be down for
Hii i am not able to place order online anything.
Good network
I have 2 sim cards that show on the main homepage (the account selector drop-down).I can see the bills etc. for the second account, but when I go into 'Plans and subscriptions'>Manage numbers only the first account shows.I tried the link mobile, but ...
EE have been trying to link my accounts since April 2024, unsuccessfully even though i have done all as requested and provided 2 email addresses that they can use. Why is this so difficult for a tech firm to do? its a simple request; when i open my...
Hi I was a bt customer, and have switched over to EE,What an absolute disaster I am so stressed I have been trying for at least 3 weeks even been into the store and computer says no all the time!i simply need to link my Device and having children the...
Just bought my first EE card. I can't connect it to any device, the same error keeps appearing (for weeks now). How shouls I solve this??
