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Trade in Issue

Arnozio
Visitor

‎28-08-2025 05:50 PM - edited ‎28-08-2025 05:51 PM

Hello,

I was looking at options for an upgrade and was looking at the Google Pixel 10 Pro 256GB. When selecting the option for Trade-in, i'm only able to trade in a phone if it is the same brand as the phone i'm looking to buy, is this correct? This is the same if I look at a Samsung or Apple phone.

I was looking to trade in my iPhone 14 Pro to go towards the Google Pixel 10 Pro.

 

Arnozio_0-1756399865269.png

 

0 Helpful
1 REPLY 1
Chris_S
EE Community Support Team

‎29-08-2025 12:52 PM

Hi @Arnozio 

Great choice of phone there, the Google Pixel 10 Pro looks like an amazing phone.

Could you try clearing your cookies and cache, then give that another go please?

If you're still unable to select another phone brand, you could try using a different browser.

Chris S