16-09-2023 06:08 PM
Just bought my first EE card. I can't connect it to any device, the same error keeps appearing (for weeks now). How shouls I solve this??
Solved! See the answer below or view the solution in context.
17-09-2023 10:00 AM
Hi @joaocruz,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to link your account manually if you get in touch on 150.
Thanks
James
16-09-2023 07:20 PM
@joaocruz : It would help if you tell us what the error msg is.
16-09-2023 07:25 PM
The message is: "We're having trouble linking your products".
17-09-2023 10:00 AM
Hi @joaocruz,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to link your account manually if you get in touch on 150.
Thanks
James
19-01-2024 02:55 AM
I want to access my child’s contact on the device I pay for
19-01-2024 07:53 AM
Welcome to the EE Community, @Danieljones88 🙂
Please log in to the EE app and scroll down until you see the 'Link a product' tile.
James
25-03-2024 03:45 PM
I have the same issue linking my mobile and broadband. I phoned 150 3x but there is no option for customer care, please help?
25-08-2024 07:19 PM
have the same issue I have phoned 5x customer care hasn't been able to help. also I'm not able to activate Microsoft 365 it keep saying we are having technical problem try again later
26-08-2024 08:47 AM
Morning @Qlueless
Welcome to the EE Community.
If you Contact us, our Customer Care Team will be happy to look into this further to get this sorted for you.
Debbie 🙂