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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590546 Views
  • 0 replies
  • 12 Helpful

Unable to login to MyAccount

So, I login and it asks me to confirm my number -  I enter my number and it tells me it's registered to a different email address (it shouldn't be!). I'm not sure how to resolve,  any help? 

BabyB by Investigator
  • 324 Views
  • 1 replies
  • 0 Helpful

Payment

Cannot pay through my ee website or app. Both decline a card that has more than enough funds, for no reason I can see on my end. 

Rwatling by Visitor
  • 354 Views
  • 1 replies
  • 0 Helpful

Loggin out

My ee app keeps loggin me out.I cannot even pay my bills via my phone app!!!

nketiah by Explorer
  • 777 Views
  • 4 replies
  • 1 Helpful

Current Usage

When I try to see my current usage on both the app and web I just get a blank page. Can anyone help or is this an EE problem

New app

If you can see this message can you let me know. I'm just getting used to this new layout and not sure if its working right. 

Resolved! Unable to login, stuck on white screen

I have been unable to use the app for about 3 weeks now and everytike I try to login the app would show me the EE logo and a little yellow spinning circle. Endless, no issues with my Internet no issues with my phone. The new update works, just when I...

Screenshot_2022-08-11-14-24-36-609_org.bromite.bromite.jpg

Passcode

I use to log in with my passcode, and now each time 8m asked to log in by  email unable to do this, even though i have tried i can't  sign in with my passcode help please

Data gifting gone from App

Hi. Logged in this morning to gift data to my kids but the app has changed and data gifting is nowhere to be seen. How do I do this now please?

Iamali12 by Explorer
  • 752 Views
  • 3 replies
  • 0 Helpful