EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590929 Views
  • 0 replies
  • 12 Helpful

Passcode

I use to log in with my passcode, and now each time 8m asked to log in by  email unable to do this, even though i have tried i can't  sign in with my passcode help please

Data gifting gone from App

Hi. Logged in this morning to gift data to my kids but the app has changed and data gifting is nowhere to be seen. How do I do this now please?

Iamali12 by Explorer
  • 759 Views
  • 3 replies
  • 0 Helpful

website

you realy must shame for your website i can not belive two days i triying to open sit and look for mobile. it is sh....

parviz1 by Visitor
  • 375 Views
  • 1 replies
  • 2 Helpful

Is there no more EE live chat?

I am a loyal customer but want a reduction to the advertised price plan. How do i go about this if there is no more EE live chat. I know that i'm going to be put onto a salesman for ages and i have better uses for my time.......

My EE Family

I've just setup my 2 kids with EE (via Uswitch), we are waiting for their numbers to port but then want to add them to my account which has myself and my wife already in there, so we can gift data if needed. I'm unsure about how (and when) to do this...

eglons by Valued Contributor
  • 725 Views
  • 7 replies
  • 1 Helpful

Upgrade page

Upgrade page is not working when i click the final button, just keeps buffering. Tried on mobile web page and laptop too. No VPN etc on