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App???

Frazmondo
Visitor

‎12-10-2022 03:02 AM

Whats happened to the EE app??? Have you been hacked? Most companies do update/upgrading work behind the scenes first the issue the update. Not switch the app off to update it???

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎12-10-2022 05:36 AM

Hi @Frazmondo 

EE is always improving their service to customers. Sometimes this means disabling the app overnight.

Ultimately it will improve your service.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Chris_B
EE Community Star
EE Community Star

‎12-10-2022 07:31 AM

@Frazmondo   The app is so you can access your account is not the app that’s down it’s your account has been taken offline.    and to install any account updates then the accounts have to be taken off line.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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