04-10-2026 11:04 PM
I ordered my burgundy pro max on 26th September it says dispatch within 13 days, is that timescale accurate? I also ordered a burgundy phone case with it and that still says more than 28 days dispatch?
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05-10-2026 10:38 AM
Hi @Fizz8
Thank you for coming back to me with that information.
I have taken a look at our stock and it shows at the time you ordered your iPhone 18 Pro Max the expected delivery was within 21 days.
If you haven't already done so, i'd recommend downloading the DPD app so you can get up to date information about your delivery.
You can also Track your order using your order reference number.
Thanks
Ritu
05-10-2026 08:26 AM
Good morning @Fizz8
Welcome to the community.
What memory size did you order?
I can take a look at the expected delivery timescale for you.
Thanks
Ritu
05-10-2026 10:15 AM
05-10-2026 10:38 AM
Hi @Fizz8
Thank you for coming back to me with that information.
I have taken a look at our stock and it shows at the time you ordered your iPhone 18 Pro Max the expected delivery was within 21 days.
If you haven't already done so, i'd recommend downloading the DPD app so you can get up to date information about your delivery.
You can also Track your order using your order reference number.
Thanks
Ritu