MY EE app

[Doubleagent2022]

Is there a live data usage on this app 

as total free data says 

3.7TB so far on my data sim only . 

[Leanne_T]

Hi @Doubleagent0222

Thanks for coming here. 

Do you have unlimited data? 

Leanne 🙂

[Doubleagent2022]

Yes

[Doubleagent2022]

Yes I do I’m using 3.7 TB according to the my ee app . 

where it’s says free data . 

[Leanne_T]

Thanks @Doubleagent2022

If you have an unlimited plan the My EE app, won't show the usage for this plan. You can keep track in your device if this has a data counter. 

Leanne.

[Doubleagent2022]

Yes it does  3.8 TB I used 

[Doubleagent2022]

I’m more technical than you so I know more than you even though I’m just a paying  customer..

it does show 3.8 TB where it says free data …

[Leanne_T]

This is a separate add-on by the looks of the image @Doubleagent2022

The plan details above are correct showing unlimited above the 'Free data' section, to check this please call us on 150 and the team will let you know what this is for. 

Leanne.

[Doubleagent2022]

I don’t need to bother with customer services as I can see it on my ee app It says 3.8 TB where it says free data pass 3.8tb this month I used this month so far .

[Leanne_T]

 I would suggest calling us if you would like more details on this @Doubleagent2022, they can help you further. 

Leanne.