Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have been unable to access my account via the EE app nor am I able to manage my subscriptions via the app. I have telephoned to helpline on several occasions and waited up to 40 minutes . Unfortunately, the person I’ve spoken to has been unable to ...
Hi, recently spoke to someone on chat to try and sort my accounts on the app. Essentially I had 2 broadband accounts on my account, one being live and the other was a failed attempt to set it up. The person I spoke to on the live chat said they coul...
Hi all, first time poster here.Why is the EE website so garbage? I'm here trying to spend some money with this company I've used for my broadband for the last 6 years, and every page I come to is saying,"Sorry, looks like a technical error"How many t...
I would like to add another e mail address to my ee account can I do it. use to be able to have up to 10 accounts on bt
I have just seen the offer for the Samsung galaxy s24 ultra on tv but its more expensive to upgrade than than be a new customer its not fair
Google Pixel Pro 9 Fold - 5 days ago the unlimited all rounder plan was £88, this is an increase of £28 can someone please explain?
Hello, team! I have a problem; my name in the contract was registered incorrectly, as was the email address. I received the wifi via royal mail and there I realized that the name was wrong. I was registered with the name of Alece Malut and my name is...
the new visual service is driving me nuts if I go to the effort to pickup my phone to speak to someone its because I want to speak to someone because clearly the bots on the website and app are not getting the pointso why on earth EE would you think ...
My EE App has not been working or showing my bills since July 2022 and a year this problem has not be fixed as yet so why i am still unable to view my bills or link my account
