EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588324 Views
  • 0 replies
  • 12 Helpful

Why can I not manage my account on line

Why is your website so poor? I am unable to do anything on line. I have no time to sit on a phone talking to a scripted agent, and your store staff can never actually action anything. Having tried to update two of my contracts my only real choice is ...

Resolved! password to the EE application

I use EE. I have access to my email, I know my password, I have access to my phone number, but in the app I use on my phone I forgot the 4 digit code when logging in. I don't understand how to reset it

Kruhlii by Visitor
  • 309 Views
  • 1 replies
  • 3 Helpful

Resolved! Wrong email

Hi. I have tried to regrade but have noticed my email is wrong. I have tried to change it but it won’t let me have a .com email!! 

Bones1981 by Contributor
  • 308 Views
  • 1 replies
  • 1 Helpful

The Worst Onboarding Experience of my life

I signed up to EE to get service for my Pixel Watch 4 because my previous operator does not support watches. And since I pay already for Google AI Pro 2TB, the deal with the Unlimted SIM with the free Google AI Pro 2TB is well worth it for me. I'm no...