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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
EE website and app - can't access bills or other info
Hello, I manage my sons phone from the ee app but over the last week I can’t turn data off, every time i do it the toggle just flips back to on when i return into it. Is there something wrong with the app? I’ve tried on my computer but it just says s...
Hi, I constantly get this error when either trying to use the website or the app. Anyone else get the same? Thanks
I cant get passed the second fingerprint stage before the app comes up with the "we've got a problem" message. I have switched off, re innstalled etc. Any ideas?
I have been with ee since October and I am really really disappointed EE claims to be the uk number one network provider for 12 years running i don't see how when I get told the same thing the app doesn't show my number or my plan i can't see my bill...
I went to pay my bill and saw this so I clicked on £42.28 ant it said I’ve paid it but is don’t say paid at the front like the £38.50 does anyone know why
Hi, I have had the same problem since joining EE in November 24, have made more calls than I can count all to be told it can’t be solved. Pretty frustrating really, I want to be able to view my products and options regarding upgrades/additional servi...
Hi ,Does anyone else have the same issue , i recently renewed my broadband and purchased a new sim card ..... but when i go to check my account online i keep getting the same error message " We're unable to retrieve your account details right now"......
I’m able to login to my account but whenever I do I see… We can't load this right now There's a problem getting the information to you. Try again or get in touch if it's urgent.It’s been going on for ages. I spoke to someone this week who also had is...
Hi ,I would like to leave positive feedback for a gentleman who works at the Leicester city centre store called Kav.We met him a few years ago when he worked at the Beaumont leys store and had not seen him in a while due the that store being closed.W...
