Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I'm due for an upgrade, but when I tried to make an order online it gives an error ''We're currently experiencing technical issues which means we can't complete your order online right now.'' I tried to order different product and it give me the same...
I moved accounts from BT in September with new mobile accounts being set up first. Downloaded the app, as recommended, and managed the bills and things there. Then all the other stuff moved to EE, broadband and TV, and when I try to link a product I'...
When trying to agree to terms and conditions on tv it is saying a server error has occurred while downloading the User agreements. I have been trying to do this now for two days, please help!!!!
What’s going on with the app I can’t gift data or nothing lmk
The EE upgrades page is poorly designted and doesnt function as is expected.The normal upgrades page is buggy logs you out then asks you to log back in, dont know why. then as you get to checkout it crashes. The black friday page is even worse it is ...
You used to have an option to switch accounts, i can't see this and only seem to be able to see one mobile account - the first one i set-up.I went through the manage numbers option and tried to add my other number, but it tells me it is already link...
Can't log out. Log out is under profile section. Which wont load. So much for security. Site has turned into an irritating piece of junk. How do I log out?
The consensus appears to be that EE cannot be contacted via email. So, let's assume that's the case.Now, here's my dilemma...I engaged in a "chat" session via the EE App. In summary, they messed up and agreed to raise a complaint on my behalf. They g...
I recently upgraded and my bill is due, I can't currently view bills and payments. I am able to see my sim usage but not bills and payments, whether I click on the tab its coming up with an error message and same is happening when i go to my online a...
