Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Same old message, App bring improved, come back later. This story is past its sell by date. If the App needed so many improvements going by the number of times this message appears it must not have been fit for purpose in the first place.Get your a...
EE are useless I wish BT hadn't purchased them I never had an issue with BT broadband or phone, the website has been unusable for months I'll be moving to another privoder when my contract is up next month!
I'm looking at upgrading my phone but the website is clearly broken.It's impossibel to get to the shop section for mobile phones. It slowly loads to a HUGE iphone advert but when you ant to navigate to the phone page, it re-directs to the 'what do yo...
I cannot access my code for my SIM card it’s asking for a PUK code
I want to delete my EE accou because I will not use this
Unfortunately, EE chose to ignore your feedback as it's got worse. It's a total embarrassment, and I cannot understand why they chose not to resolve it. They could get a couple of school kids to build a better website in a few weeks. Then, when yo...
How can I view my previous bills and numbers I been in contact with plz??
The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now
Having severe account woes here too, and not for the first time This time, after not logging in for a long time (couple of years?), my account seemingly disappeared. Couldn't log in. Error messages when I tried to reset the password (just in case, bu...
