Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Hi, trying to pay bill via app, bank sends money but message on EE app pops up saying payment failed?!?! Any ideas? Have been trying to pay for a few days same message every time!?
My ee app is not working I'm not able login to my account through the website I spoke with ee many times and still not sorted Have anyone manage to sort this out somehow ??
I don’t know why EE company takes more than 1 month to fix the app problem, so before when I want to top up my eSIM card it was very easy and it takes a seconds but now when suddenly my data finished in midnight I have to wait until the morning to go...
Hi guys sorry for the question looking to upgrade from my 14 pro max to the 15 pro max it says they offer up to £336 will that money if I did get offered it go to my bank or just my ee account please
my plan direct debit tried to go out yesterday but had no money in that bank account. It failed and I can’t buy one now because app is down? Any suggestions please?
I tried to log into “My EE!” on the EE app and was denied access, via a message in red lettering stating that I can’t access “My EE!” at the moment!” Totally disgusted and so unimpressed with EE in its full entirety in every sector of EE. I actually...
Having an option to do this as 'self service' via the EE app or Website would be nice!
