EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613086 Views
  • 0 replies
  • 12 Helpful

Unable to link my device via the website or app

I've not been able to access my EE account for months, despite numerous communications with EE support and an escalation to the 'specialist technical team'. I'd be interested to know if anyone else has had this problem or experienced EE's inability t...

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I am starting to get so annoyed

So it is not just the EE and BT and all the scams and hidden charges and fees , it is almost all companies are loosing the plot. How about treating people right. ??? Customer retention could be huge , customers would be happy, you stupid companies wo...

MartinYork by Valued Contributor
  • 631 Views
  • 4 replies
  • 3 Helpful

Resolved! Unable to see accounts in the App

Been trying for weeks to get visibility of my three accounts in the EE App. Have tried the App on mobile, iPad and also tried to add accounts on website. All fail to add. This was all visible until a few months ago ago.logged a complaint, told its a ...

Ahoohan by Visitor
  • 431 Views
  • 1 replies
  • 1 Helpful

Resolved! App

how long do app updates take I’ve been trying to get into the app all day so I can do my verification but I’m unable too get into it therefore can’t get my phone yet 

RHI110 by Visitor
  • 389 Views
  • 1 replies
  • 0 Helpful