EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588841 Views
  • 0 replies
  • 12 Helpful

Resolved! Linking device

Don’t know if anyone can help or has had similar problems I rang ee yesterday after my device not linking to my app and after a phone call I got told it had been linked and would take 24 hours for my device to appear on my app but still hasn’t happen...

Rederz by Investigator
  • 314 Views
  • 1 replies
  • 2 Helpful

Resolved! Not able to link my sim on app to account

I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...

Resolved! My EE app is not working and can't let me register

I am trying to register to the EE website as well as to the application for the first time, but it is not letting me in. I always get stuck in the 'link' section in the application registration. After Register and Verify, when I was asked to put a ph...

ee issue 1.PNG
vb908 by Investigator
  • 1472 Views
  • 5 replies
  • 2 Helpful

Resolved! EE online ordering / upgrades broken ...

... Many?  All?I've just had (another) very frustrating two days trying to choose an upgrade with EE.  This is using both the website and the app.I've been with EE for 7 years, and currently have 3 SIMs.  I also have 2 mobile phone contracts (with an...