Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Upgrade issue. Unable to get passed checkout and into the confirm section. Had the same issue last year. Why cant EE fix this issue. Same issue with Safari and Chrome Chrome Errorhttps://shop.ee.co.uk/upgradeCheckout/personalDetails 405 Safari Error...
Upgrade page is not working when i click the final button, just keeps buffering. Tried on mobile web page and laptop too. No VPN etc on
Good service
I log in and am told I am due an upgrade. Every device I click on I get an error saying Sorry Sarah, it looks like there are no suitable plans available for this device right now.
Hello,I've got a device booked in for repair which I've been tracking via the 'devicerepair.ee.co.uk' website, the website is currently reporting:'- The repair centre awaits the customer's response to the repair quote'with a link to a PDF invoice, so...
Is it me, my computer or EE. It would seem that I am logged out. When I attempt to log in it tells me that I am logged out. it will not let me log in. It makes no sense. I am using Windows 10, Opera browser, Nord VPN and Bit defender. Can anyone help...
New ee app does not show Europe minutes allowance. All the time ee has the problem. In past and now. Also when it's working finally it's several hours delayed to show correct amount of minutes and data. Other networks has not got this problem. You ge...
I haven’t got live chat showing on my app
EE just made me acccess a new app without carrying over any settings I have used for years. How do I activate fingerprint login for the app??? It is nowhere obvious!!
