EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 607389 Views
  • 0 replies
  • 12 Helpful

Resolved! Topup not working on 2nd product

I have 2 mobile phone products. On the app I select the 2nd product and select top-up. However the top-up screen defaults to the first product. So no way to top-up the 2nd product. This has worked fine for years. I am thinking this is a bug? Any idea...

AndrewN1 by Explorer
  • 976 Views
  • 7 replies
  • 3 Helpful

My EE

Why is it almost every time I fire up your EE app it comes up saying it's down for last minute improvements and being improved. It's just a waste of space on my phone. I've cleared cache, I've deleted and reinstalled, all to no avail. You really need...

DPC30 by Explorer
  • 521 Views
  • 3 replies
  • 0 Helpful

App

This app is useless, been down for days and a regular occurrence

JKOK by Visitor
  • 433 Views
  • 1 replies
  • 0 Helpful

Cant link my number

Hi, Cant link my number to account put number in then get a code in sms and enter then its says can't link at minute come later after we fix things. 

Email address is linked to an old closed plan

I have just rejoined EE after using a different service provider for a few years and I'm trying to create an account, however, this isn't possible as my email address is already registered from my previous plan around 4 years ago. When I log into my ...

kezzab86 by Visitor
  • 905 Views
  • 1 replies
  • 2 Helpful