EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! App not linking

I just got my pay as you go SIM card, and my number has just been brought over from Three today. I am trying to link my phone to the EE app so I know how much data I have etc and for when I need to renew the pack next month. It’s saying it’s linked...

Resolved! EE apps account

My daughter forgot her EE apps account username and password, and thus is not able to login. Is it possible for me to register for her under my account, so that I could manage 2 phone numbers with my own account? Thank you.

Spend cap

Hi there. Can I please lift my spending cap?

Resolved! Hi,i am able to upgrade but when i login it says im not the account holder,i am

why can‘t I linking my products

Finding my ee account number

I can't find my acc no on myee

Why is it saying I need to add a device

EE App wont log in on phone, works on PC fine

EE app works on PC, I can log in and check the account etc, but does not work on phone, lets you login user name password then hangs, tried clearing cache and reinstalled app, any ideas might be something in phone settings, but im not sure, thanks

Website issues

Has the website been changed? It keeps asking me to link my accounts? The lines I have been linked for many years? Whats going on?

EE Perk - NHS

When I log into my EE perk, it says that my account has been deactivated… How do I reactivate it!?

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