Myee app

DMONEY1x5
Contributor
Contributor

How can they update the my ee app but yet no one has not even seen that when you try and up load your bill information it don’t even work this is what am trying to say little things like this we should know and also detect not tryn be rude but I am just real 💯 not everyone can expect the truth if that makes sense 

 

 but am just saying please fix it  id appreciate it thank you 🙏🏾 

5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @DMONEY1x5 

Welcome to the community.

We'll take a look into this. What do you mean by upload your bill information?

Chris

As in you can not see nothing it don’t load up at all that’s what I mean
DANDAN
Katie_B
EE Community Support Team

Hi @DMONEY1x5

Have you tried logging in to your My EE online rather than the app? 

If yes, do you see the same issue?

Katie

Your app is still the same your bill part don’t work if you want to get paid sort it out if not am not calling up and this and that that’s long no time for that so your get your money when you fix your billing part out on your ee app if you guys don’t get what am saying am not gonna say it again it’s your app your business sort it out thanks
DANDAN
Leanne_T
EE Community Support Team

Hi @DMONEY1x5 

Can you access your billing details if you log into your EE account online through a web browser? 

Have you reported the app to our technical support team by calling 150? 

Leanne 🙂