Upgrade

GeorgiGeorgiev · ‎23-10-2023

Why "upgrade" tab is not working. Last 5 days I'm trying and it says " something went wrong. Try again"

Leanne_T · ‎23-10-2023

Thanks for coming to the community.

Are you able to try another browser and log into Superfast 5G & 4G Phones, Tablets and Fibre Broadband | EE, can you view your upgrade options?

Leanne 🙂

Chris_B · ‎23-10-2023

@GeorgiGeorgiev Have you tried clearing the device history and cookies?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.