30-03-2023 05:08 PM
Hi,
Does the Online Chat function ever become available, I need to chat to an agent online, but never seem to be able to see the chat function available?
Solved! See the answer below or view the solution in context.
30-03-2023 05:10 PM
If you are on contract just click https://ee.co.uk/contact-ee and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.
For what do you need it? Perhaps we can help if your query is not a/c specific.
30-03-2023 05:10 PM
If you are on contract just click https://ee.co.uk/contact-ee and follow through for what you want until you see "Start conversation" to Live Chat during UK business hours.
For what do you need it? Perhaps we can help if your query is not a/c specific.
14-06-2023 03:30 PM
phone number does not work and although followed the path never got to on line chat.
14-06-2023 03:52 PM
09-07-2023 10:22 AM
Hi
I would to upgrade my sim contract and looking for new deal please to see if j would continue with EE or go with other providers
09-07-2023 12:47 PM
Hello @Zineb17.
It's great to hear you are looking to upgrade.
You can view all of your latest deals and offers within your My EE account.
Alternatively, you are more than welcome to give us a call or visit your local EE store were a member of staff will be more than happy to help find you that perfect deal.
Katie
23-10-2023 03:37 PM
Hello,
i need to talk to someone on online chat as i think i have an issue with my Sim Card so cannot use my mobile for calling,
However cannot find online chat anywhere and obviously cannot call to rectify due to phone issues
Help would be much appreciated
23-10-2023 03:43 PM
Hello @btune.
Welcome to the community.
What issues are you experiencing with your phone?
Are you abroad at the moment?
If not, do the issues occur in multiple locations?
Katie
23-10-2023 03:50 PM
Hello,
The issues just started yesterday, i have no reception/ connectivity anywhere.
I have done multiple phone resets including airplane mode on/off, apn adjustments etc
my phone just states disconnected from network which apparently points to sim card issues?
it does read my sim card but says disconnected and cant find any providers
Thanks
23-10-2023 03:58 PM