Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
i don’t understand what is my last payment with a 5 pounds doing, it seems like i can’t use it cause already have a data
Hi, I'd like to express my disappointment in regards to MyEE app and website functionality.I am due to make an upgrade, and as usual I want to check what EE has to offer and compare it with other offers available on the internet. I wanted to see what...
Hi! I'm in the period where I can upgrade early - However each time I choose a phone I get a message saying "it looks like there aren't any appropriate tariff's" - Or something to that effect.. Why is this? I've looked through the T&C's and cant see ...
Hello i want to top but every time my app tells me that you have some problem with it the ee app is improving I don’t know whether the ee service is not working or what
I've been trying to log on to the app for weeks and it just keeps saying its planned maintenance! When will my app work?
Hi, I have a account with board band with you but I’m struggling to get into my account that it’s been link with as it says the account has close, can I make a new one but I need to account billing and I don’t know it? Could you help me please
Hi, anyone know when the app will be up and running again? I need to gift data. Thanks.
