Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
What is wrong with EE? I've not been able to see my account for over a week. My children have data gifted to keep in contact when out, they can't use their phones. I was abroad and couldn't use my phone, log in or amend spend cap on my account last M...
Whats happening with the app people
I try to check and maybe update my phone on the app. I have an upgrade anytime plan so wanted to look if anything looks better but no matter what phone I choose for update I get a message saying there are no available offeres for that phone. Anyone e...
I just want to transfer some data to my husband. It seems impossible to do!!!!
I try open my account but somethings wrong
Log into my account want to see how much my account is all it shows is data upgrades No account info at all useless.
Please tell me when the app will be working again. I gift data between our accounts and having a nightmare. I also want to upgrades an change stuff I keep logging on on Google an its a pain dont work more than it works and can't download my bills
The EE website is terrible. I pay for itemised billing. Every month for a maximum of a week I can view all unbilled itemised usage be it text message or phone calls even if they aren’t chargeable. After the week all I get is one error message saying ...
Why is the message app last minute improvement always shown. I've done an update, no different.
