EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597022 Views
  • 0 replies
  • 12 Helpful

Linking EE products

HelloI am having a few issues with my EE account. I have a pay as you go sim which should have money on it however i am now abroad in the USA and it won’t let me send any texts. I was told to keep the number active I will need to text on the number o...

Cbrett3 by Explorer
  • 2557 Views
  • 4 replies
  • 0 Helpful

Account closed

 I was with we over a year ago and left and decided to come back to we with the same account and email and when I have got my phone and downloaded My EE my app is saying account closed and I have rang up and spoke to the the team and they said it sho...

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Resolved! EE Shop not working

Hi, I am unable to access some tabs in EE Shop.Every time I click on for example, accessories tab / mobile tab,  it throws below error."Too many redirects occurred trying to open “https://ee.co.uk/shop/accessories/pay-monthly-gallery”. This might occ...

Bimal88 by Investigator
  • 2047 Views
  • 11 replies
  • 0 Helpful

Login Looping and Going Nowhere

I have 2 EE accounts. I have no problem logging in and viewing my bills, etc, but on the other I enter login name and password and get the following:'We’re working on itWe’re just getting things ready behind the scenes. Please wait a minute then refr...