Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Any new customers here able to advise how long you need to wait before your your account can be correctly initiated? I am aware this is effecting 1200 plus new customers, but been waiting 2 weeks and still no update?
Just back from hols. Can't login to my account. When I get a password and pin reset the app is now telling me I am not the account holder 路路路Anyone experience this before?
New update seems to have loads of problems loading up pages. I wait ages for it to load, then it's just a black screen. Try to reload, again, black screen. Why try to fix things that aren't broken? Trying to make your app look different has made it a...
Hello, I am new to EE. Using the website to log into my EE. All good but there is nothing there to view other than my details. Should I close account and buy from elsewhere or is this site a fake??? Or should I use the mobile App instead???? - this i...
my preferred browser for this purpose. However I can with Chrome but this is awkward for me as I keep Chrome logged into on this Community a/c so as to contribute here & help users. I like to keep my Community work separate from my own work. It's a c...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I've been having this message come up in my ee app for over a moth now. How long do you think it will be until I can use the app?
App not working
