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EE app saying I'm not the account holder

Emma1314
Visitor

‎18-03-2024 08:42 PM

Hi, does anyone know how to solve this? The app is saying I'm not the account holder but I am. So I can't upgrade or anything.

Thanks

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎19-03-2024 07:44 AM

Hi @Emma1314. 

Our customer care team on 150 will be able to update this for you. 

Katie