EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617239 Views
  • 0 replies
  • 14 Helpful

No online or App service

When are EE going to sort their App and online service out. It has been months now and I still cannot use the app or access my account online. Whenever I try to it asks to link a device, if I do  that it states that the device is already linked. I am...

such bad website

guys....... honestly what is wrong with this website... i can't see my orders. i can't load a bill on the app.. the page just keeps refreshing?????????? causes me so much stress .... i child of 10yr old could build a better site  teeee end 

Dalypaula by • Contributor
  • 1272 Views
  • 5 replies
  • 2 Helpful

Dreadful EE website

Why did you make your website so horrible? It's slow and unresponsive. I'm on 130 wifi here.  Links do not work. Pages do not load up. Bad experience. 

Can’t view bills online. It’s been a week. Useless!

I spent over two hours today on chat with EE which was a total waste of time. i can’t view any of my bills to check if I’ve been charged correctly. Error message online. Was told to clear cache, delete app, reinstall app, try a different browser etc ...

JMR2002 by • Visitor
  • 536 Views
  • 1 replies
  • 1 Helpful