EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589556 Views
  • 0 replies
  • 12 Helpful

Linking new payg sim

I’ve received 2 new payg SIM cards on subscription. - I paid £15 for each subscription. They both arrived with £10 credit each. - I can’t link my sims to EE via website or App can someone please help

DannyG5 by Explorer
  • 456 Views
  • 3 replies
  • 0 Helpful

Poor communication

It seems like whenever you have an issue on EE. The only way to contact then is by phone calls that have nearly 30 minutes wait time. The app barely works, the website buttons don’t work and I seem to hardly ever be able to log in. This is supposedly...

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Tein by Investigator
  • 762 Views
  • 5 replies
  • 2 Helpful

How to activate my ee account

Hi, how do I activate my 'My EE' account. I used to be on EE, and have just joined again. Now it says its deactivated and I don't know how to fix it.  

Vaz1234 by Explorer
  • 568 Views
  • 3 replies
  • 0 Helpful