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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596977 Views
  • 0 replies
  • 12 Helpful

Stuck in a loop

I need to register my account however it is asking for my account number which is on my bill. I can't access my bill without registering.  I have no confirmation email so I need to get it off my bill. Help.

Hi how to start with new sim

Hi there every one I got my new sim today what do I have to do with the app is it I have to link it or somethink  any help will be ok 

Den123 by Established Contributor
  • 559 Views
  • 4 replies
  • 0 Helpful

Re: How do I contact ee for help with my account???

Christopher_G, forgive me for 'high jacking' your address from a previous post/reply, but as @majora31  says, there is no way to email Customer Service and I need help with the following.  I used to have EE Broadband and landline.  It has been a whil...

TessaB52 by Explorer
  • 9155 Views
  • 1 replies
  • 1 Helpful

link product via phone number

I cannot link the product device to the phone number. It does not start by '07'.How can i link to my mobile phone number to view data usage or sthing. im not from UKPlease help me

ONLINE SHOP ISSUES

I am trying to purchase a ps5 in the store and every time I click on the shop I am getting error code "We cant load this right now" i called EE but they said I cant order over the phone. Is anyone else having similar issues? Its been going on for thr...

How to remove a Mobile Account?

On the EE app when I’m on the Bill section there’s an extra mobile account which just shows this error. I dunno how to remove it because every time I open the bills menu I have to switch to the one below that one is the actual Mobile Account that sho...

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