EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

How can i gift data when the app is down ? Thanks

App not working

How can I gift data if the app isn’t working?

Resolved! App not working & need to gift data

Please advise how to gift data when can’t access EE App as it’s still not working?

The sim card is not working

I can’t use internet

Resolved! App

How long is the Ee app being improved, its already been 3 days?

Please help me to log in, l'm struggling

Resolved! Can't see my package and Balance activity on EE App

I Can't see my package and Balance activity on EE App please tell me how i can add my number.

Unable to contact EE UK

I tried to call at 17.00 was told I could get a callback on 15 minutes. I replied YES to the pre-validation texts. I didn’t get a call back so tried to call again, but whatever options I choose I get a message saying offices are closed (at 18:30) but...

Difficulty in signing into myee account all the time

Hi!My name is Lorna. I'm sick too death off trying to sign into myee account and not getting anywhere. I've been a loyal customer know for over 4 years, have paid my bills and have had a somewhat excellent time with ee. I've been trying to order an ...

Mobile Phone plan doesn't show up in new look app

I am trying to view and amend details on my PAYG Mobile plan but since the new look app update I am unable to see my plan. When I try and link my mobile number it tells me it is already linked but it does not show up in the app. The manage page jus...