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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617418 Views
  • 0 replies
  • 14 Helpful

Maintenance

Why is it the EE app always undergoing last minute maintenance. There is definitely something wrong it happens a hell of a lot of times. No need for it

Data gifting is unavailable

In both the app and on the site, data gifting is down."we can't show this device's data""will be fixed soon"Soon is not happening. My family members have no data and this is critical, and I am abroad and cannot call you.Fix this immediately, it is no...

j1080 by • Investigator
  • 1766 Views
  • 21 replies
  • 1 Helpful

Resolved! Can we merge 2 online profiles?

HiIs it possible to merge 2 online profiles. Myself and my husband have separate online profiles and we each have some of the kids mobiles on there as well. We would to have one online profile so that the whole family has access to the mobile benefit...

amandski by • Visitor
  • 551 Views
  • 1 replies
  • 3 Helpful

moving house, mobile only

I want to tell ee I have moved. I am mobile only. But on my profile there's no address listed - it doesn't seem possible to access/change these details online. help please!

Multiple usernames & can’t link all my products

Can anybody help me whilst am trying to link my mobile & broadband keeps saying this device is already linked to a incorrect email/username I have contacted EE technical support regarding issue they keep saying we have sorted issue getting frustrated...

Bennett82 by • Investigator
  • 716 Views
  • 2 replies
  • 1 Helpful
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