Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I wanted to check my account you put many options and links do you want to take an exam..!!?What a nonsense app
It says I’m not the account holder when I am ?
I can’t log in. As I summit my phone number it says an account holder exist in this number. I don’t know what to do because I want to buy data and credits
Hello, I have just started a new Pay Monthly plan with EE and have chosen to keep my old number from Three, I have just submitted the transfer request online.I made a My EE account but I'm not sure if I should add the sim to the account using the num...
Ive had a text message from EE saying i have been given 30days free data for my birthday, and to text yes to 1216 to accept, i never ever reply to text messages, but i didnt think and ive messaged the 1216, ive had no further messages and now im worr...
Hi,I’ve just joined ee and when I open the ee app it says ‘Hey NotSet’ as my greeting on the homepage. Can anyone please tell me how to change it to my name pls? I’ve set my name in my profile but this hasn’t made a difference.Thank you!
So recently after a 2 year contract with ee I've gone for a years sim only, email received saying its all set for 19 July 23, looking at ee app it still displays my old contract. Should I be concerned its not done or wait for the bill date to hit an...
How do I retrieve stuff from recycle bin?
