EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589436 Views
  • 0 replies
  • 12 Helpful

Resolved! Checking bill

I am getting totally peeved off with ee why can't I check my new monthly bill on the day it is produced. I have tried 4 times to check it and it failed every time, I have uninstalled the ee app and reinstalled it and still nothing I won't be ringing ...

Kh171 by Contributor
  • 792 Views
  • 4 replies
  • 2 Helpful

Sorry there seems to be a problem

With the EE app.This is because there may be a problem with the configuration of your device.Here is the thing, freshly installed Oxygen OS, every other app works.Do you think the problem is my device or the app?Whoever coded the app perhaps needs to...

chrcolk by Skilled Contributor
  • 1594 Views
  • 4 replies
  • 10 Helpful

Cannot login

My login wont work on the  MyEE website and the app says its down for maintenance. My email address says its not recognised when i try to reset password.

Chek by Explorer
  • 487 Views
  • 5 replies
  • 2 Helpful

Esim

I was able to successfully move my sim to my new iPhone 15 as eSIM. I had to return iPhone 15. Replaced with a new iPhone 15 but now I can’t transfer the sim because it says my old iPhone has no sim. can you email me the qr code so that I can activat...