Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
The app is broken for many and developer responses to Play Store reviews saying this are annoying. Just say you know it's broken and you are sorry, not contact us on social media, or we are always updating. We want a working phone app from a supposed...
I cant login to either the app or the website to access my account - I keep getting a 'Ooops theres been a problem' error. Is anyone else getting this or is it specific to my account? Any idea how I fix it?
Hi Its over a week and I'm trying to gift data to my daughter and the site just doesnt work. And the calls dont work. How to resolve this
Hiya my sim card xxxxxxxxxxxx is not working. Could you please fix it for me thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Can I get some support with the above please. Kind Regards ERD
I’ve taken contract sim only plan in Nov 2022 and due to poor speed of internet I cancelled this under 14 days of cooling period.Now EE has improved the network in this location so I purchased new sim only plan with same details and email address, my...
How do I gift data when the app is not working?
Morning,I am able to upgrade my Apple Watch as the contract is almost finished. But the website and the app will not let me.please can you advise?I was hoping to upgrade my Apple Watch 6 to the Apple Watch ultra? Can you please come back to me with p...
Why does my ee account not recognise my mobile.number
