Community Activity
Resolved! Friends and family discount code - not working
HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan. Thanks
Mobile cut off 2 times in 1 week
Hello, to start i have a unlimited internet, calls and texts package, I had made some purchase with my ee mobile, I got cut off last week, I rang up explained I'm a career and my phone is a life line, I was told to pay £80 to bring my account under t...
Voicemail issues
I am having similar issues. I am 1) being notified of voicemails, 2) sometimes able to access the voicemail message function to retrieve them (i think that's an international.network issue), 3) but when listening to them the system won't accept numer...
Call
Just had a call from 01483 679985 regarding an eSim that apparently was ordered on my account. Just wanted to check if they from EE or if it was a scam
50% Friends and Family
What's going on with 50% Friends and Family discount codes, no simo online that accept code, generated code, tried different browsers, online, via app and also not copy and paste still always says can't add to current plan as plan already discounted,...
Resolved! Apple Watch and roaming
Do I need to pay for roaming on my Apple Watch 6 or does it share my phone roaming?
Flashing green light
Hello. I have a hub that is connected by landlines. It has been flashing green for a good few hours now. I have restarted the hub a few times and pressed the reset button. The green light comes on, flashes a few times then goes off. It then keeps go...
Faulty grade A iPhone 16 pro max purchased from EE
Hi I bought a like-new iPhone grade a 16 pro max iPhone just under 2 weeks ago and over the last 3 days it has been restarting randomly. It started off just doing it while it was off but now does it while I’m using it. I took it to Apple and they con...
Do i need to set up the EE smart hub when old BT hub is working fine
Hi i was a customer of BT and have moved to EE. I have broadband only fibre and first 3 months are free. I only moved to EE because i was out of contract and BT were charging me a lot more than a contract. I wasnt unhappy with BT service internet ha...
Am confused
I just did a sim contract with EE and I just been activated today. But to my surprise they send a bill of £77 to me that £50 balance brought forward, and £27 contract fees