The EE Community

paid bill yet still outstanding

I have paid for my outstanding bill the money had left my account yet none of my services had been activated , I am abroad in Spain and can’t get hold of anyone even though I have paid of remaining puzzle 

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

i have prepay sim and i want to buy a contract on my sim

i want to buy a contract on my sim 

Looking to buy new phone

The EE  online shop is non existant. I select new phones and it says to login to MyEE, which I already am. Not getting anywhere with this. EE have really gone downhill. I should be able to view ALL New phones available and look at what deals are n of...

EE App Will Not Run a Speed Test

I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...

Help

Discovery + sport

Paid £20 to access French open tennis via EE ( Discovery + and TNT sports) , have tried logging in but can’t see any TV and just keep getting message ‘ contact provider for details on how to watch’ . Getting no response to my queries. Waste of £20.

Install EE Tv on Sony Bravia TV

So my new tv has Apple TV app, log in no EE tvcant find an EE tv app yet I have one for my phone?  so Is the only way to watch EE tv via a separate box ? 

Netflix cancelled

Hi  it have Netflix as an add on through EE mobile. I have an email from Netflix asking to update my payment and I no longer pay for Netflix through EE.could someone help with this as I have seen others get EE to de select add on and then re select a...

Getting "Too Close" warning on Smart Wifi Plus

Hi,I have just switched from BT to EE. I have a Smart Hub 2 (SH31B) with three Smart Wifi Plus extenders which all have hard wired connections.All seems to be working ok apart from occasionally losing connection for a minute - I'm still investigating...