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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8246 Views
  • 32 replies
  • 10 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22285 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 470758 Views
  • 0 replies
  • 12 Helpful

Help

Get your act together, a billion pound company shouldn't have its app down just to update! 

Prof100 by Investigator
  • 355 Views
  • 5 replies
  • 0 Helpful

Resolved! "We're changing a few things"

Unable to access a thing lastnight and still the same this morning, I'm due and upgrade but I cannot see whats available due to ee site constantly being updated, this has been going on for weeks now it's beyond a joke seriously considering changing p...

Gavin2404 by Investigator
  • 336 Views
  • 3 replies
  • 3 Helpful

Data

I need check my eve for what date will be start again 4G it not working my EE app 

Online chat

Hi, does anyone know if there is still an option for online chat? I can’t seem to find it. Thank you

Why can’t I view my EE app for almost 2 months

Is anyone else having issues with accessing their EE app for a long period of time now? Honestly for almost 2 months it keeps saying the website and app is being updated and nothing is changing? I’m struggling to send texts to people today is anyone ...