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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 617319 Views
  • 0 replies
  • 14 Helpful

Document storage

Hi just upgraded my phone, a dumb question where do I find the upgrade/order documents in the app/website.

Angela96 by • Investigator
  • 476 Views
  • 1 replies
  • 0 Helpful

Unable to access my profile

"There seems to be a problem... Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE."  I've been seeing this message the past few months, i can't do anything except see how much my bil...

kyanya by • Explorer
  • 1404 Views
  • 8 replies
  • 7 Helpful

No access to my new phone or to EE

I just upgraded around 2 weeks ago to the Samsung 24s ultra. But unfortunately it changed to emergency calls only last Wednesday. I've spent several hours off my landline to EE since last week. I was sent out a new sim but same issue. I then spoke to...

Rachmay by • Investigator
  • 1256 Views
  • 7 replies
  • 0 Helpful

Remove account from disabled account

My old  email account has my mobile phone connected to the ee so when I try to add this product it says your mobile number is already added to an account. I would like to add my phone to my new ee account and remove it from the old account but I don'...

Chesare by • Visitor
  • 461 Views
  • 1 replies
  • 2 Helpful

Mobile phone bill online

Hi,In the past week I have moved from BT to EE.The broadband switched over a few days ago.I can now log on to My EE and see my broadband account.I have received my replacement SIM cards for my mobile phones.Spoke to EE last night, and my number will ...

p1979 by • Investigator
  • 713 Views
  • 3 replies
  • 0 Helpful
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