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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 9311 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 23151 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 492015 Views
  • 0 replies
  • 12 Helpful

Account Closed in MYEE

Sort of true.I used to have EE sometime ago. Then Virgin gave my a good rate to use EE on there network so I did so stopped paying EE direct. The Vigin changed to O2, a disaster, so I went back to paying EE.I have had EE for a few days now, and had a...

athegn2 by Investigator
  • 2229 Views
  • 2 replies
  • 3 Helpful

App unavailable

Any idea when app will be available, been a few weeks since the 'last minute' tweeks were being made 

Alix7 by Visitor
  • 283 Views
  • 1 replies
  • 0 Helpful