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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8216 Views
  • 32 replies
  • 10 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22240 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 470017 Views
  • 0 replies
  • 12 Helpful

Resolved! how to link account

i have registered and verified but cant see how to link my account please help.its for mini mobile wifi

samuel67 by Visitor
  • 1019 Views
  • 2 replies
  • 1 Helpful

App mot working

Can anyone advise how I'm supposed to transfer data? App been down for a while now, but no doubt you will still take my money despite this.....

Data sharing

Not been able to send my daughter data for days!!! How long does it take to update an app?? Shockingly poor service from ee with no warning it’s happening 

Nixy83 by Visitor
  • 362 Views
  • 1 replies
  • 0 Helpful