How to “Manage Account”?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
29-03-2024 08:58 PM
Attempted to top up my credit via the app, but to no avail. Had to log-in to the website just to get the job done. The app is practically useless,
Received a text to inform me the payment was successful, and was made aware I could “manage my account” using the app, but again, I saw absolutely nothing in the app & the website, I’m just lost.
Can somebody please tell me how I could “manage my account”, and I wanna know if my next billing date is gonna be within the 6-month period as I dont wanna lose the number + I’m currently out of the U.K.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
30-03-2024 09:07 AM
Welcome to the EE Community, @aandason 🙂
Can you see your mobile plan on the app home screen?
If not, please tap the 'link a product' tile to get it set up.
James
