Anyone else having issues trying to connect via app and internet trying to download current or previous bills?. I'm just getting a error screen. And the helpline wasn't helpful at all. I don't see why I should be charged for you to send me a bill when it's your company that's at fault as your app and website isn't working.
Nearly a month, I've called the helpline. Problem still not sorted. I got put through to billing and told to pay extra each month, when it's your company at fault!!!
I have 4 phones on a family plan and need access to the bill to see who's bill is how much. I can't even access historical bills. The text 150 bill doesn't give a break down of individual charges
We’re aware of a small number of users who are having problems accessing their bills online. Our support teams are investigating this and working to fix it as soon as possible. In the meantime, please try using the EE App and the ee.co.uk desktop site. If you still can’t access your bills, and you need information urgently, please give us a call on 150.
