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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 600654 Views
  • 0 replies
  • 12 Helpful

How often does EE update their Online Shop

I often look through the store and notice that not much changes throughout the month, and prices always seem to stay the same, and the availability of products very rarely changes. So I am just wondering how often and when do EE add, reduce  or take ...

tr1p77 by • Contributor
  • 811 Views
  • 1 replies
  • 0 Helpful

Linking phone to myeebusiness/account

I have just switched our business phones to EE and I am trying to link my phone to the account. I tried twice online and it came up with an error "trouble linking account", tried texting 150 and got no response so text App to 150 and got the app down...

Scout73 by • Explorer
  • 435 Views
  • 2 replies
  • 0 Helpful

My EE app is failing

Hello there,I wonder is it possible to talk to any of the dev team? My online EE ID seems to be screwed.  It's got two broadband accounts linked to it.  Everytime I call 150 to remove the wrong one, they say they've done it, and wait 24 hours it'll b...

EddG by • Established Contributor
  • 463 Views
  • 2 replies
  • 0 Helpful

Resolved! Final bill and access to bills.

I've left ee and my numbers have been ported. I now don't have access to my previous bills etc. I'm just wondering how my final bill will be delivered? I left around 2 weeks ago.thanks

Sg00 by • Contributor
  • 532 Views
  • 1 replies
  • 2 Helpful

Website Layout & App Errors

The EE website and app are appallingly bad for usability, layout, speed etc etc, they both constantly throw up errors, amongst many the Bad Gateway error is most prevalent on the website if you use the browser back button instead of the link to go ba...

627TIN by • Investigator
  • 943 Views
  • 7 replies
  • 1 Helpful

Web site is a joke

Seems to have faults daily. Today I have something stuck in my basket, I delete it and it takes me away from the page, I click on shop, sim only and it takes me back to my basket with the item still there. Have cleared browser history etc but has mad...

Colstalex by • Skilled Contributor
  • 801 Views
  • 7 replies
  • 0 Helpful

Resolved! Roam abroad pass

I have 5 numbers on my account- mine, my husband’s and those of my 3 children. Do I pay one monthly roaming fee for all, or do I pay a fee for each number? Thank you!

BT and EE Separate accounts

I have BT Broadband in my main accountI also have an EE PAYG mobile phone in another account.Is there a way of linking the accounts together?

myee64 by • Investigator
  • 415 Views
  • 1 replies
  • 1 Helpful
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