Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 593419 Views
  • 0 replies
  • 12 Helpful

Internet slow !!

My internet is very slow lately. It’s 2mps it’s should be 72mps …I have reported yesterday still not resolved. very disappointed 

App not working

Can anyone help. My EE app hasn't been working for months. I have tried updating it, deleting the app and re installing, clearing cache but keeps coming  up error or sorry can't load right now.

Phone unlinked from account

At about the start of the year, me and my mum called EE to change the details on the account as I began paying for my phone bill. After we called, my details were unlinked, making it not possible to see any of the fetaild relating to my phone. I call...

Harryw02 by • Explorer
  • 553 Views
  • 3 replies
  • 1 Helpful

EE website problem

2nd October. I can’t log into the EE website. Every time I try to log in, an 01 code shows on the screens and the text “Internal error”. Fortunately, I found that I could access and download my bill via the app. Logging into the website never seems t...

Lippo by • Investigator
  • 2499 Views
  • 14 replies
  • 2 Helpful

Verification email

Changed broadband and tv from BT to ee. Tyring to set up app ee but not received verification email for account number

Andyfie by • Explorer
  • 538 Views
  • 3 replies
  • 0 Helpful
Top Helpful authors
More