Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi EE community,I've been an EE customer for a while now and have used the app since the beginning although I'm finding it extremely painful and stressful to use at the moment. I can hardly understand where to go or how to proceed to make any changes...
Hi. I have two PAYG SIM numbers registered to my EE account. I used to be able to access details of them both by clicking something like "choose a device" but this option seems to have disappeared!I have looked on the App and online website.Would w...
My manage section in the app and it’s blank could someone explain this.
Hello everyone, I did it for my daughters ages ago but I’ve forgotten. So my daughters number on the app has her picture there. How I do I do the same for the other 2 numbers I have?
My manage page is blank on the EE app. The app is up to date and I have tried clearing the cache and uninstalling and reinstalling but it still isn't working. Any suggestions?
I have recently ordered a new sim online and I am trying to link it to my account and it says “please try again later” it has said this for a couple of days? Any advice?
Whenever I try and log in via a laptop, this is what I get.Tried calling 150 this morning, and was given the option of face recognition as this was 'much quicker' to get to the right option - that also displayed an error screen.Tried accessing via th...
Why can’t I access my account
good morning Dears i need my puck cood please
