EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

How to register my member in my name?

Link number not working on app

I am trying to link my phone to the EE app so I know how much data I have left. It’s saying it’s linked when I clink link device but then I go onto the app and it’s still coming up with saying please link a product to see you data usage, calls etc.

Resolved! App - can't top-up or manage account

Downloaded the app and I do not have an option to manage my account at all, even after linking my number all I can see is to buy phone, broadband and other stuff but there is no option to see my balance or top-up. Everything works fine via website an...

Re: Bill

I cannot see my bill or link my broadband/ tv products .Help.Peter ***** GB******* [mod edit: removed personal details from the community]

How do I get to gift data if the app not EE website are not working

How can I gift data to a family member when EE app and website are not working?

Linking mobile and broadband accounts.

I am trying to link my mobile and broadband accounts for use on the app. I do everything correctly and enter the correct details but get an error message saying to try again later and an implication that the fault is at EE's end. Have been trying for...

Can’t see plan

I cannot see my plan when I log into my EE account. I have tried via different browsers, I have tried deleting g the app and re installing it I have tried a different phone / laptop and still same issue. I get my plan details when I text to 150.Can s...

Resolved! I want my ee contact bill on pdf

Hello my name mohmedayaj

How often does EE update their Online Shop

I often look through the store and notice that not much changes throughout the month, and prices always seem to stay the same, and the availability of products very rarely changes. So I am just wondering how often and when do EE add, reduce or take ...

Linking phone to myeebusiness/account

I have just switched our business phones to EE and I am trying to link my phone to the account. I tried twice online and it came up with an error "trouble linking account", tried texting 150 and got no response so text App to 150 and got the app down...