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App and website

Karenmcmc
Visitor

Have been trying to log into my account for over a week now and keep getting error saying "we can't load that right now" or "sorry there seems to be a problem" 

I've uninstalled it and put it on again but it's still not working, I've been unable to gift data to my children due to this - the website is the same! Any ideas?

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Karenmcmc  You call customer support and request an account reset.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.